Privacy Policy
Last updated October 2026
We collect as little as we can. Here is exactly what Petrait does with your information.
What we collect
- Your photos, to create your portraits.
- Your email address, to send your preview and receipt links.
- Technical data such as your IP address, used for abuse prevention and free-preview limits.
- Payment status from our payment processor. We never see or store your card number.
How we use it
To generate and deliver your portraits, to provide support, and to prevent abuse. We do not sell your data and we do not use your photos to train AI models.
Who processes it
Your photos are sent to an AI image provider to generate portraits. Payments are processed by Stripe. Emails are sent through an email provider. These services only receive what they need to do their job.
How long we keep it
- Uploaded photos: deleted as soon as your order is delivered, and within 7 days if you don't buy.
- Previews you don't buy: deleted within 7 days.
- Portraits you buy: kept so you can re-download them, then deleted on request.
- Order records: kept as required for accounting and refunds.
Your choices
You can ask us to delete your photos, portraits and email at any time. Email us from the address on your order and we will do it.
Cookies
We use only essential cookies. If we add advertising or analytics tools later, we will ask first and update this page.